{"xsrfToken":"0d95722b92dddbd53e4adb10674fe5ea35debb9c_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4954ea61-b74d-484d-a17c-ed5a927deddf/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZWQ2M2M3Yy1iMTM5LTRlZDMtYWE0Zi1lZTI4OWE3NmJlZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ5NTRlYTYxLWI3NGQtNDg0ZC1hMTdjLWVkNWE5MjdkZWRkZiI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzA2NzgsIm5iZiI6MTczMjE3MDA3OH0.kxEf2sZZnfimIySDRfJJK9i_RciJV9HzGAmkV-KLcgY&client=ced63c7c-b139-4ed3-aa4f-ee289a76bed3&mode=fit","logoId":"4954ea61-b74d-484d-a17c-ed5a927deddf","isLogoAvailable":true,"helpCenterTitle":"Welcome to Vidispine Help Center","sharedPortalName":"Support","userInitialAnnouncementMessageWiki":"<p><a href=\"https://www.vidispine.com/privacy-policy/services-and-support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Privacy Policy</a><br> <a href=\"https://kb.vidinet.net/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Back to the Knowledge Base</a></p>","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Vidispine Help Center","sharedPortalName":"Support","announcementMessage":"[Privacy Policy|https://www.vidispine.com/privacy-policy/services-and-support]\n[Back to the Knowledge Base| https://kb.vidinet.net/]","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0068a9","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/63d4b114-4fae-4b3c-98b2-687ffe520d6a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZWQ2M2M3Yy1iMTM5LTRlZDMtYWE0Zi1lZTI4OWE3NmJlZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYzZDRiMTE0LTRmYWUtNGIzYy05OGIyLTY4N2ZmZTUyMGQ2YSI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzA2NzgsIm5iZiI6MTczMjE3MDA3OH0.h58vBdhGqIBxrndX9mrm3VlKuw7to0Pxhe4Wtox0Mec&client=ced63c7c-b139-4ed3-aa4f-ee289a76bed3&height=300&mode=fit","bannerMediaApiFileId":"63d4b114-4fae-4b3c-98b2-687ffe520d6a","useDefaultBanner":false,"isBannerAvailable":true}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=vidispine","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"0d95722b92dddbd53e4adb10674fe5ea35debb9c_lout","baseUrl":"https://vidispine.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://vidispine.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"40485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ced63c7c-b139-4ed3-aa4f-ee289a76bed3","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"b049134f64b9451d831589cbe25fec4a","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}