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When facing any unexpected behavior, and would like report to us.
Please use “Log a problem” feature to extract log information .for us

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  1. Description of the problem (Mandatory field)
    Before generate the log, please describe your problem and reproduction steps as detail as possible.

  2. Generate log
    Now you are good to go to click on generate button.
    There will be progress bar for each extraction

  3. Download log
    After all info is necessary information ready, “Download Log” button will be enable and you may enabled.
    Please click it to and download the zip file.

    * Note: You can continue modify cam still modifying the description before you click Download Log.
    * Note: If any of the progress above showing error, please click on the retry Retry button to attempt one more time. If error persist, is all good, just proceed to Download Log.

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