When facing any unexpected behavior, and would like report to us.
Please use “Log a problem” feature to extract log information.
Description of the problem (Mandatory field)
Before generate the log, please describe your problem and reproduction steps as detail as possible.
Generate log
Now you are good to go to click on generate button.
There will be progress bar for each extraction
Download log
After all info is ready, “Download Log” button will be enable and you may click it to download the zip file.
* Note: If any of the progress above showing error, please click on the retry button to attempt one more time. If error persist, is all good, just proceed to Download Log.